Privacy Policy

Information We Collect

CATSCAN TOOL may collect information that you voluntarily provide when using our website, including when you:

• Create or manage a customer account
• Place an online order
• Request product or equipment compatibility information
• Contact CATSCAN TOOL for sales or technical support
• Submit a website form
• Request information about scanners, adapters, software, or accessories
• Communicate with our customer service team

Information collected may include your name, company name, billing and shipping address, email address, telephone number, order information, and other information necessary to process your request or provide customer service.

How We Use Your Information

• To process and fulfill online purchases
• To manage customer accounts and order history
• To provide customer service and technical support
• To respond to product, compatibility, and equipment questions
• To communicate information regarding an order or customer request
• To improve the functionality, content, and usability of our website
• To better understand how customers use our website and products
• For internal business, administrative, and market-analysis purposes
• To provide product information, updates, or promotional communications when appropriate

My Account

Customers may have the option to create a CATSCAN TOOL My Account to make future purchases and account management more convenient.

When creating an account, you may be asked to provide information such as your name, email address, billing or shipping information, and a password.

Account information may be used to facilitate ordering, maintain order history, manage account information, and provide a more convenient customer experience.

You are responsible for maintaining the confidentiality of your account credentials and password.

Online Ordering

The CATSCAN TOOL website uses online shopping-cart and checkout functionality to allow customers to purchase diagnostic scanners, adapters, cables, accessories, and other products.

Information submitted during checkout is used to process the transaction, fulfill and ship the order, communicate with the customer regarding the purchase, and provide related customer service.

Payment information may be processed through third-party payment processors. CATSCAN TOOL does not necessarily directly store all payment-card information submitted during a transaction.

Website Forms & Communications

Information submitted through CATSCAN TOOL website forms, email, telephone communications, or other customer-service channels may be retained as necessary to respond to your inquiry, provide requested services, assist with equipment compatibility, or maintain appropriate business records.

Cookies & Website Information

The CATSCAN TOOL website may use cookies and similar technologies necessary for website functionality, shopping-cart operation, account features, analytics, security, and improving the user experience.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website or shopping-cart functionality.

Sharing of Information

CATSCAN TOOL does not sell customer personal information for monetary compensation.

Information may be shared with service providers when reasonably necessary to operate our business, including providers involved with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and operation
• Customer communications
• Website security
• Analytics and related business services

Information may also be disclosed when required by law or when reasonably necessary to protect CATSCAN TOOL, our customers, or others.

Data Security

CATSCAN TOOL takes reasonable measures intended to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

The CATSCAN TOOL website may contain links to manufacturer websites, technical resources, payment services, shipping providers, or other third-party websites.

CATSCAN TOOL is not responsible for the privacy practices or content of independently operated third-party websites.

Changes to This Privacy Policy

CATSCAN TOOL may update this Privacy Policy periodically to reflect changes in our website, business practices, services, or applicable requirements. Updates will be posted on this page.